23 November, 2017
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Office Managers – What does value for money mean to you?

When it comes to hiring an office cleaning company, there are many factors to consider. You will want to ensure the cleaning company you decide on is a professional and reputable business, with quality cleaning services and one which aims for high levels of customer satisfaction.

An important consideration for any Office Manager is ensuring their office cleaning contract is good value for money. Whilst being good value requires agreeing the service provision for a reasonable price, the value element also needs to reflect the quality of the service received.

Swift Office Cleaning Services deliver quality, tailored cleaning programmes that reassure our clients that our prices are fair and worth every penny. In order for our clients to recommend us to other businesses as a value for money service, here’s what we take into consideration:

What do our clients want?

We don’t assume what our clients want… we ask them. Before we start working with you, we make sure that we find out exactly what your office cleaning needs are so we can deliver a bespoke and tailored service.

When you choose Swift Office Cleaning Services, you are assigned a dedicated Account Manager who is your day-to-day contact and is available to talk through any questions you have and resolve any problems too. Your Account Manager makes regular scheduled visits to your office to check-in with you, as well as, to support the cleaning staff. In addition to these face-to-face visits, all clients have to fill out a ‘satisfaction form’ on a monthly basis in order for us monitor standards of work.

Delivering quality

No matter how inexpensive a service is, if it is delivered with an unsatisfactory outcome – it’s simply not worth the money. One of the best ways to discover if an office cleaning provider carries out their services at a consistently high level, speak to other customers and find out what they think.

Swift Office Cleaning Services has spent over 30 years specialising in office cleaning, honing their services, processes and customer service. We deliver quality across each of the broad and varied range of services on offer from daily office cleans to more specialist additions to your cleaning schedule, such as, hard floor cleaning and maintenance and computer equipment cleaning. But don’t just take our word for it – hear from our customers in London, Essex and Hertfordshire.

Working with trained staff

Our cleaning operatives are the face of our business, they interact with clients on a daily basis and deliver the varied cleaning services. Supported by their Account Managers and Head Office departments, the Swift Office Cleaning Services personnel work as a team to deliver a quality office cleaning experience for clients.

We focus on recruiting the right people to fit the team and provide training for staff, ensuring every role from sales, customer service to the cleaning itself, is done the ‘Swift Office Cleaning Services way’.

Cleaning operatives are personally selected by Swift Office Cleaning Services and each cleaner is interviewed in their own home where possible for a more thorough grasp of their personal attitudes to cleaning and their cleaning standards. Each cleaner takes part in a training scheme at the onset of their employment with Swift Office Cleaning Services and must complete this training programme again every 12 weeks of service.

Offering green cleaning services

Minimising impact on the environment is an important consideration for all businesses and office cleaning is no exception. As an ISO 14001:2015 certified business, we prioritise our environmental efforts. Swift Office Cleaning Services provides a green cleaning alternative for clients using eco-friendly products. Our cleaning staff live close to their place of work allowing them to walk, cycle or take public transport to work instead of car travel helping reduce their carbon footprint.

Ensuring competitive prices

Customers of Swift Office Cleaning Services only pay for the services they need and use. Our Estimators are trained to carefully time each cleaning task to accurately cost packages for clients and services are charged by the hour – there isn’t a one-size-fits-all policy.

And we offer competitive pricing without compromising on quality. We invest in our people ensuring our staff are well paid, have the materials and machinery to carry out their cleaning work and there is supervision and management support for each member of staff and each of our clients. This results in a lower than average turnover of staff and a high level of customer satisfaction.

Value for money is a subjective topic but we’re sure that if you speak to us about our office cleaning services you will feel reassured that we can provide your business with a competitively priced and quality service delivering value for money.

Contact us today and speak to a member of the team about your business’ cleaning requirements; call London: 0203 1741 723 or Essex: 01279 413 641 for a free quotation.

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By Katie Ashwood, Sales Manager

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