You feel like it shouldn’t be this hard, but somehow you just don’t know where to start. How do you find a cleaning company that fits the bill when you don’t really know what you’re looking for?
To help point you in the right direction, we’ve put together this handy checklist of tips and questions you should be asking. Before signing the dotted line, make sure the company that you have in mind can live up to the billing.
Some companies may give you a great day rate, which is fine and dandy as long as you use the full day. The reality is that most offices in the UK don’t need as much as the average basic contract.
That’s why you should look for a company that charges by the hour. The hourly rate may be a bit higher, but at least you’ll be paying for exactly what you need. Usually, the final bill ends up being far lower.
Don’t be afraid to get a office cleaning quotation too, most companies will be more than willing to discuss and negotiate a fair price with you.
Sometimes far too much emphasis is placed on price. Always remember that you generally get exactly what you pay for. We’re not saying to steer clear of bargains, but just don’t go for the bottom of the barrel. It’s likely that you could end up disappointed and having to go through the process again in a few weeks.
Instead, go for a cleaning company that is known for using well-trained staff, decent materials and adequate equipment. After all, they will be working on-site and you want to ensure that high standards are met.
Check whether the company you’re considering actually provides what you’re looking for. ‘Cleaning’ is quite an all-encompassing term, but most companies will not do absolutely everything.
Whether it’s floor maintenance, window cleaning or carpet cleaning you’re after, make sure you don’t settle for a one-dimensional cleaning company.
If your company owns expensive IT equipment, you’re going to want an agency that has extensive know-how in dealing with such items. You don’t want an inexperienced cleaner to damage your server, for instance!
Companies that are on the lower end of the scale often have high staff turnover figures. This usually results in subpar work, as well as in constantly seeing new faces on your premises.
Instead, opt for a company that has a solid system in place, preferably using professional account managers that deal with the cleaning team as well as the client. This usually ensures a happier overall working relationship, resulting in lower turnover of staff.
It’s always best to deal with a company that has been in the business for a number of years. Do a quick background check on each cleaning company that you think about hiring or is part of your tender process.
If you can, ask the company in question to provide references or links to reviews online.
Don’t be scared to ask about anything that’s on your mind, or any doubts that you may have. The good companies won’t mind at all and will happily help you make the best decision for your business.
For more information about office cleaning in London, Essex and Herts contact Swift Cleaning on 0203 405 8442 or visit http://swiftcleaning.co.uk
Article written by Hazel Jeffery.