April 8, 2015
Workers are more productive and motivated in a clean and tidy environment and how your offices are maintained is a reflection on your business as a whole. Here are six things you need to take into consideration when hiring a cleaning contractor for your business.
Health and safety not only affects the staff of a cleaning company but crucially the people and workers around them that they meet on a daily basis. Your cleaning contractor will carry out risk assessments when necessary and ensure staff are up-to-date and fully trained in the latest developments to health and safety legislation plus that all equipment is serviced and maintained.
Your cleaning requirements will be unique to your premises and organisation. The cleaning contractor you employ should carry out a thorough assessment of your organisation’s needs and their estimators must accurately price for the tasks to ensure value for money and that your high standards are being met. To make your life simpler select a service provider who can cover the range of services you require from window cleaning to specialist hard floor cleaning. This also means you’ll only have one point of contact for all your services.
Switching your cleaning service contractor can be a daunting prospect when you have standards to be maintained (or improved!) and you want limited disruption to your workers. Look for companies that will provide you with a dedicated Account Manager to oversee all processes and to ensure that all your needs are being met. They are then your first point of contact so that queries or changes to your services can be acted on quickly.
Before to committing to any new service provider you want to know that they are a trustworthy and reliable organisation. Ask for client testimonials and check out their portfolio of clients to ascertain whether client expectations are being met and how satisfied their customers are. And as well as their quality of service you need to know that their legal credentials, insurance and accreditations are in place too.
The staff on the ground in your premises are the face of the cleaning contractor and each member of staff needs to be not only trained to the highest standards for cleaning but also act in manner you would expect your own workers to behave. A polite and friendly workforce is a great indication of the management and culture of the organisation they belong to.
It is essential that your cleaning provider can work when you need them too even if that means early mornings or evening shifts – they must harmoniously fit in with your organisation’s work schedules. To ensure the smooth running of your cleaning service there should also be a regular feedback system in place with your Account Manager to know that standards will always be maintained.