Value for Money
We offer competitive pricing without compromising on quality. We invest in our people ensuring our staff are well paid, have the materials and machinery to carry out their cleaning work and there is supervision and management support for each member of staff and each of our clients.
Our cleaning services are provided by the hour so you only pay for what you recieve – there is not a “one size fits all” policy at Swift Office Cleaning Services Limited.
We have expert estimators working with you tailoring your cleaning service to meet your organisation’s needs and they are trained to time all cleaning tasks accurately. We provide all cleaning quotations free of charge.
Service
We offer a full range of services, which we tailor into a bespoke package to meet your business’ cleaning needs. Services range from daily office cleaning, carpet cleaning to high rise window cleaning, specialist office equipment cleaning, hard floor maintenance, laundry and janitorial services. We also provide a green cleaning service with eco-friendly products.
Regular contact is maintained with each of our client’s cleaning operatives through their dedicated Account Manager, providing consistent monitoring and support. This results in a lower than average turnover of staff and a high level of customer satisfaction.
We provide cleaning services with limited disruption to your working schedule. Whether it is early morning or evening cleaning you require, we work around your business needs.
Quality
We are ISO 9001:2015 and ISO 14001:2015 accredited for our quality management and environmental systems. Swift Office Cleaning Services provides full COSHH documentation in accordance with Health and Safety legislation and risk assessments are carried out for each site. We pride ourselves in being a business that invests in its people and processes.
At all times cleaning is carried out adhering to manufacturer warranties and product guidelines to ensure the lifespan of your flooring, hardware and physical surroundings.
Each of our cleaning operatives has been personally selected by Swift Office Cleaning Services Limited. They are put through our interview process, are fully trained and always given detailed specifications relating to the premises that is to be cleaned. We carry out our due diligence on all cleaning staff employment records and background checks and adhere to all aspects of the TUPE law.
Customer Care
Each of our clients has a dedicated Account Manager who is the main point of contact for all day to day queries. Your Account Manager makes regular visits to your premises to ensure your cleaning service is being carried out to the highest standard.
We listen to our clients: on a monthly basis Account Managers liaise with their clients to ensure they are fully satisfied with the service provided. We ask for a satisfaction sheet to be completed and signed, enabling the Directors to be fully aware of the standard of all of our contracts.
We pride ourselves on our long standing client relationships and our ability to scale our cleaning services to meet the needs of every client, however small or large, from entrepreneurial start-ups to global corporations.
