I’m an evening account manager for Swift Office Cleaning Services. I cover Essex, Herts and the borders of East and North London. I have been working for Swift for the past six years and there is never a dull moment! As an evening client account manager, I have the responsibility for over 40 sites and they vary in size from one to ten cleaners on each site.
I am very fortunate to have a great cleaning team, some of whom have worked with Swift for many many years. I also have clients who have been using our services for over ten years or more.
I don’t really have a typical day other than, there will be planned site inspections which I do monthly and client visits to ensure the cleaning is running smoothly.
I carry out health & safety training for new members of the team as well as refresher training for core staff members. I will also be on hand to sort out any issues or requests that clients have – so it’s never dull or routine as an account manager.
I was born in Scotland and left when I was 16 and settled in Hertfordshire. After raising my family I returned to work in the care sector and hotel management before I joined Swift. I enjoy spending my free time with my family and grandchildren and always love walking outdoors with our dog, Levi.