Karen Lyall

Evening Client Account Manager


I’m an evening account manager for Swift Office Cleaning Services. In the main, most of my clients require their London offices cleaned from 6.30pm onwards – after the working day has finished. My shift will usually consists of client meetings during the afternoon, regular site inspections, some ad-hoc visits to client sites to ensure all is running smoothly and also to sort out any issues that have arisen.

I am lucky to have a great team of office cleaners and cleaning supervisors who ensure our clients offices are cleaned to our high standards each evening. The majority of my clients are based in the City and outlying London postcodes.

I have worked for Swift Office Cleaning Services for almost eight years and my background has been mainly in sales and account management, however, at one stage I owned my own cake shop for 11 years…which was a huge challenge. Every day here at Swift presents new challenges and we’ve had some unusual requests ranging from cleaning a ‘cow’ fortunately it was only a model and only required dusting! My clients are many and varied and range from shipping, media, PR, legal and finance.

I take pride in doing a good job and I am very fortunate to have excellent working relationships with the clients’ on my ‘patch’ as well as an excellent team to work with.

In my free time, I have a good social life and many friends and we all enjoy going for meals together. I have recently taken up cycling and walking which I thoroughly enjoy. Last but not least is one of my main priorities, my cat Bud – who has to have a mention!

Karen Lyall

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